Effortless Support for Every Shopper
Optima Grid helps online retailers scale customer service, automate post-purchase engagement, and reduce support tickets
Auto Order Updates
Let customers check their order or delivery status anytime by speaking to Emma.
Real-World Impact
🧾 Lower Support Volume by 35%
Customers get quick answers without talking to agents, cutting down email and phone backlog.
📈 Boost Repeat Sales by 18%
Voice-based post-purchase follow-ups and personalized offers drive customer retention and lifetime value.
⭐ Boost The Store Rating to 4.8/5 with Follow-ups
Automatically call customers after delivery to encourage review submissions. It boosts positive ratings and build marketplace trust.
😊 Improve Customer Satisfaction by 22%
Faster answers and natural conversations lead to happier, more loyal customers.
Supercharge Your Storefront
Ready to reduce ticket volume, drive loyalty, and delight your customers at scale? Schedule a personalized demo and see how voice AI transforms e-commerce operations.